Returns

Returns & Exchanges

Returns & Exchanges are super simple with Venturelite.

Click Here to process a return/exchange.

 

Are there any charges for return:

• Original shipping charges are non-refundable.
• Customers will be responsible for the charges of the return/exchange shipping.

Important:

• To be eligible for a return, your item must be unused and in the original condition. It must also be in the original packaging.
• Items that were worn, or sent to you as Replacement/Exchange cannot be returned again.

Our policy lasts 30 days. If 30 days have gone from when the original order was received, unfortunately we can’t offer you a refund or exchange.

Your refund credit will automatically be applied original method of payment, within 3 working days once your return is received and inspected.

Please note:

• Original shipping charges are non-refundable.
• When returning or exchanging items, customers must use a trackable shipping service. Returns or exchanges with no tracking will not be processed.
• Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.