Free 30-Day Return
Free 30-Day Return
Returns are super simple and free with Venturelite.
Click Here to process a return/exchange.
Are there any charges for return:
- There are no charges for return.
- Original shipping charges are non-refundable.
- You are responsible for the charges of the return/exchange shipping.
Important:
- To be eligible for a return, your item must be unused and in the original condition. It must also be in the original packaging.
- Items that were worn, or sent to you as Replacement/Exchange cannot be returned again.
Our policy lasts 30 days. If 30 days have gone from when the original order was received, unfortunately we can’t offer you a refund or exchange.
Your refund credit will automatically be applied original method of payment, within 3 working days once your return is received and inspected.
Please note:
- Original shipping charges are non-refundable.
- When returning or exchanging items, customers must use a trackable shipping service. Returns or exchanges with no tracking will not be processed.
- Any promotional gifts received must be included in the returned items, otherwise, the retail price of the promotional gift will be deducted from the refund.